WCS

Waunganol Consultancy Services

strategic planning for effective corporate performance
through interactive workshops
analysing key business processes and critical success factors

Workshop - Agenda

DAY 1
08:30 - 09:00 Open Workshop
09:00 - 12:00 Define the Mission
13:00 - 16:00 Determine Critical Success Factors (CSFs)
16:30 - 19:00 Identify Key Business Processes (KBPs)

DAY 2
08:30 - 11:00 Assess Process Performance
12:00 - 15:00 Relate CSFs to KBPs
15:30 - 18:30 Determine Most Critical Processes (MCPs)

DAY 3
08:30 - 11:00 Review Management Implications
12:00 - 16:00 Plan Management Action
16:00 - 16:30 Evaluate Workshop
16:30 - 17:00 Close Workshop

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