Workshop - Action
Workshop - Agenda
Workshop - Documentation
Workshop - Outcomes |
Workshop - Agenda
DAY 1
08:30 - 09:00 Open Workshop
09:00 - 12:00 Define the Mission
13:00 - 16:00 Determine Critical Success Factors (CSFs)
16:30 - 19:00 Identify Key Business Processes (KBPs)
DAY 2
08:30 - 11:00 Assess Process Performance
12:00 - 15:00 Relate CSFs to KBPs
15:30 - 18:30 Determine Most Critical Processes (MCPs)
DAY 3
08:30 - 11:00 Review Management Implications
12:00 - 16:00 Plan Management Action
16:00 - 16:30 Evaluate Workshop
16:30 - 17:00 Close Workshop |